SCHOOLNET COMMUNITY ACCESS PROJECT
      
                                    "QUESTIONS AND ANSWERS"
                                       February 21, 1995
      
      
                                       TABLE OF CONTENTS
      
      
      1.0  Information Technology Terms
      
          1.1  WHAT IS THE INFORMATION HIGHWAY?
          1.2  WHAT IS INTERNET?
          1.3  WHAT IS CA*NET.
          1.4  WHAT DO WE MEAN BY "ACCESS" (On-Ramp)?
      
      2.0  Community Access Project Terms
      
          2.1  WHAT IS SCHOOLNET?
          2.2  WHAT IS THE SCHOOLNET COMMUNITY ACCESS PROJECT?
          2.3  WHAT IS THE COMPUTERS FOR SCHOOLS PROGRAM?
          2.4  WHAT ARE THE COMMUNITY ACCESS PROJECTS SPECIFIC OBJECTIVES?
          2.5  WHAT ARE THE COMMUNITY ACCESS PROJECTS OPPORTUNITIES AND
                BENEFITS?
          2.6  HOW IS THE COMMUNITY ACCESS PROJECT BEING MANAGED - WHO IS
                OVERSEEING IT?
          2.7  WHO ARE THE KEY PROJECT PARTNERS?
          2.8  WHAT IS THE ROLE OF THE PROVINCIAL TERRITORIAL PROJECT
                FACILITATOR?
          2.9  WHAT IS THE ROLE OF THE PROJECT SITE MANAGER?
      
      3.0   Project Eligibility
      
              3.1    WHICH COMMUNITIES ARE ELIGIBLE FOR THE PROJECT?
              3.2    WHO ARE THE ELIGIBLE RECIPIENTS?
              3.3    HOW DO YOU DECIDE WHICH COMMUNITIES CAN TAKE PART IN THE
                      PROJECT ? (Competition Process)
              3.4    WHAT ARE THE SELECTION CRITERIA?
              3.5    WHAT IS MEANT BY PROJECT SUSTAINABILITY?
      
      
      4.0   Funding
      
              4.1     WHAT WILL BE THE ACTUAL FINANCIAL CONTRIBUTION OF THE
                      FEDERAL GOVERNMENT?
              4.2    WHAT WILL THE COMMUNITY BE EXPECTED TO Contribute?
              4.3    WHAT IS THE FUNDING PERIOD?
      
      5.0   Training
      
              5.1    WHAT TYPE OF TRAINING WILL BE AVAILABLE?
              5.2    WHO WILL PROVIDE THE TRAINING?
      1.0 Information Technology Terms
      1.1  What is the Information Highway?
      
      The Information Highway is the advanced global information and
      communications infrastructure that is essential for Canada's growing
      information economy. This "network of networks" will link Canadian homes,
      businesses, governments and institutions to a wide range of interactive
      services -- from entertainment, educational and cultural products, to
      social services, data banks, computers and electronic commerce. It is these
      services that constitute the reason d'etre and sustaining force of the
      Information Highway.
      
      
      1.2  What is the Internet?
      
      The Internet is a worldwide electronic communications system,
      interconnecting some 45,000 networks, linking some four million computers
      and at least 40 million users internationally, including approximately one
      million in Canada.
      
      Access to the Internet is provided via publicly funded networks and
      commercial service providers as well as telecommunications carriers. The
      number of networks and host computers connected to Internet is estimated to
      be growing at the rate of 6 percent each month.
      
      
      1.3  What is CA*Net?
      
      The CA*Net is a publicly funded Canadian network providing access to the
      Internet and interconnecting with 10 provincial networks. By the end of
      1995, CA*Net will be extended to the Yukon and Northwest Territories and
      its speed will he increased to true multimedia capacity.
      
      
      1.4  What do we mean by ACCESS (on-ramp)?
      
      Access means "Access to the Internet" from computers through the
      telecommunications system. As part of the Community Access Project,
      computers are located in a community site such as a school, library, or
      other community centre which provides public access. Any resident of a
      community participating in the project may use the site and have access to
      the system.
      
      The system may be dedicated or dial-up, using modems.
      
      
      2.0  Community Access Project Terms
      
      
      2.1   What is SchoolNet?
      
      The SchoolNet program began less than two years ago as a joint federal,
      provincial, territorial and private sector initiative. It was designed to
      provide Canadian students and teachers with exciting electronic services
      which would develop and stimulate the skills needed in the new information
      age.
      
      Today, over 4,500 of Canada's 16,500 schools are electronically connected,
      with over 700 diverse services available to SchoolNet users across the
      country.
      
      Since October 1993, there have been over 1 million accesses to SchoolNet,
      representing a monthly growth rate of 65 percent.
      
      As part of the SchoolNet Community Access Project, it is anticipated that
      all 16,500 Canadian schools and another 3,400 public libraries, including
      all universities and colleges, will be connected to the information highway
      by 1998.
      
      SchoolNet will also connect all 417 aboriginal schools under federal
      jurisdiction.
      
      
      2.2   What is the SchoolNet Community Access Project?
      
      An initiative designed to ensure that Canadians in rural communities have
      the same access as those in large urban centres, to opportunities offered
      by the information highway. The project focuses on the delivery of
      government services and information to, and on, assisting rural communities
      in developing the skills necessary to create and maintain jobs in the
      information- driven economy.
      
      The SchoolNet Community Access Project will provide up to 1,000 communities
      across Canada with access to the information highway through schools,
      libraries, etc. Federal assistance of up to $30K per site will help cover
      equipment, connectivity and training expenses, and provide technical
      support as well as locally useful electronic content such as business
      services.
      
      Development of the Canadian information highway is an imperative if Canada
      is to compete successfully in a technology dominated global economy. The
      government is fully committed to developing and taking advantage of the
      opportunities presented by the information highway. The SchoolNet Community
      Access Project is an integral part of this process. 2.3   What is the
      Computers for Schools Program?
      
      A three-year old federal government initiative which provides surplus
      information technology to schools, public libraries and selected training
      centres. Under this program, computer equipment and related software
      provided by government sources and the industry is fixed, upgraded,
      transported and installed.
      
      
      2.4   What are the Community Access Project's specific objectives?
      
      There are four principal objectives.
      
      1.   To help provide training for local entrepreneurs, employees of local
           businesses, educators and others interested in improving their
           information management and networking skills;
      
      2.   to foster conversion of existing government and other services to
           electronic delivery as well as the development of new services, with a
           view to providing better and more economically efficient services to
           all Canadians, regardless of the size or location of their community;
      
      3.   to help raise awareness within Canada's rural communities, including
           aboriginal communities, of the benefits and opportunities of using
           information technologies and services;
      
      4.   to accelerate access to, and use of, the information highway by
           electronically linking Canada~s learning system -- schools, libraries,
           training centres, colleges and universities.
      
      
      2.5  What are the opportunities and benefits communities can expect from
           the Community Access Project?
      
      There is a broad range of opportunities. In a large measure, it will be up
      to the communities to see where and how these are best utilized. The
      primary opportunities and benefits are:
      
         Help in training local entrepreneurs, educators and others in new
         information management, networking and other important employability
         skills government services and information more accessible through
         electronic means, finding and retrieving information on virtually every
         topic from anywhere in Canada or around the world; more efficient
         identification of business, job and promotional opportunities for
         individuals, business and communities; helping local economic
         development and job creation through linking communities to the
         information highway; ensuring equal access to the new information
         technology skills for young people in rural communities; local
         entrepreneurs will be able to see themselves on the Internet by having a
         home page ensuring that even small and rural communities can be part of
         the social, cultural and economic mainstream of this country. 2.6   How
         is the Community Access Project being managed - who w overseeing this
         initiative?
      
      The SchoolNet National Advisory Board is already in place. It is chaired by
      a representative of the Council of Ministers of Education and includes
      members from all provinces, educational stakeholders and from the
      information technology and telecommunications industries. The Board is now
      being expanded to include various federal departments and service clubs to
      aid in the project implementation. The Board will play a major leadership
      and a guidance role in the overall management of the initiative's
      directions and resources. The project is managed jointly by Industry Canada
      and Human Resources Development Canada. The federal government is advised
      on the project by the SchoolNet Advisory Committee and by CANARlE INC.
      (Canadian Network for the Advancement of Research, Industry and Education).
      CANARIE INC. will also administer the annual competition. At the community
      level, there is a Community Access Project Management Committee which
      oversees the planning and the day to day operation. The local committees
      are assisted and advised by the Community Access Project Provincial Project
      Facilitators who are normally representatives (or officials) of the
      provincial government.
      
      
      2.7   Who are the key project partners?
      
      Community Access Project partners are the following organizations,
      institutions and individuals who provide active support to the project
      through funding or provision of services:
      
         federal government:                Industry Canada, Human Resources
                                           Development. other government
                                           departments
      
         provincial/territorial governments:
      
                                           Ministries of Education, other
                                           government departments
      
         industry/associations             Stentor, Sun & Apple, CA *Net, CANARIE
                                           INC.. SchoolNet Advisory Board,
                                           information Highway;v Advisory Council,
                                           Libraries association, Tourism
                                           Industry Associations, Federation of
                                           Canadian Municipalities, Canadian
                                           Association of Municipal
                                           Administrators
      
         academia:                         universities, colleges, school boards,
                                           teachers 2,8   What is the role of the
                                           provincial or territorial
                                           project facilitators?
      
      A representative of the province or territory with responsibility for:
      
         Arranging training for `Community Access Project Trainers" & developing
         community training programs;
      
         facilitating arrangements for user-training sessions in the communities;
         facilitating access to existing on-line services;
      
         assisting communities with the Community Access Project, communications
         and promotional plans;
      
         ongoing project evaluation and assistance to the Community Access
         Project Committee.
      
      2,9   What is the role of the project site manager?
      
      The project site manager is always a member of the community, usually
      working on the Community Access Project site, with a management
      responsibility for:
      
         Overall operation of the project site, including public access and
         operating hours; equipment and communication links;
      
         records keeping.
      
      
      3.0 Project Eligibility
      
      
      3.1   Which communities are eligible for the project?
      
      Towns or a municipality with fewer than 50,000 inhabitants, that incur
      excessive long distance charges in accessing the Internet.
      
      
      3.2   Who are the eligible recipients?
      
      Canadian not for profit organizations, including educational institutions,
      public libraries, museums, community centres and other social or business
      organizations such as service clubs or Chambers of Commerce, as well as
      municipal and territorial government..
      
      3.3  How do you decide which communities will be able to take part in the
           project?
      
      There will be an annual open competition for the next three years, starting
      in February 1995, with some 300 sites being selected by an arm's length
      panel of community development experts. Applications must be submitted by
      October 31 to be considered in the 1995 competition. The competition will
      be administered by an independent group of experts with extensive
      experience in community affairs, business and social development, and
      electronic networking and education.
      
      The principal assessment criteria will be need, organization,
      infrastructure, partnership and exploitation for jobs and growth.
      
      Funds will be provided for up to 18 months after which time each
      participating community must assume direct responsibility for the service.
      
      
      3.4   What are the selection criteria?
      
      There are five principal criteria:
      
         Need
      
         the community has limited or no access to the Internet;
      
         the unemployment rate in the community is persistently above the
         national average;
      
         the community suffers a major disadvantage in acquiring access to the
         Internet at affordable rates, relative to other locations in the province
         or territory, due to long
      
         distances from an Internet node or economic or other constraints;
      
         the community must demonstrate that public access to the Internet is a
         crucial step in achieving community learning, economic, cultural or
         social development goals.
      
      
         Organization
      
         the community must present a well-developed organizational structure as
         needed to secure and manage the necessary resources and community
         support;
      
         the community must have a well developed implementation plan covering
         all aspects of the project, including partnerships, site access and
         fit-up, technical support and infrastructure, staff/volunteers, public
         training programs, project marketing and communications, and evaluation;
      
         the community must propose a financial plan covering at least two years,
         including full project cost, the cash and in-kind contributions from all
         sources, level of cost recovery expected, and how the service will be
         maintained after the first two years.
      
         infrastructure
      
         the community's ability to acquire a local site which is convenient to
         users, electronic network training and transactions, and which is
         secure;
      
         the community's ability to acquire a suitable number of functional
         computers, software and hardware necessary to support Internet
         Operation, including modems, printers, etc;
      
         the community's ability to acquire the necessary furniture and fit-up to
         make the access site suitable for training and Internet transactions;
      
         the community's ability to provide adequate staff and volunteer
         resources necessary for
      
         the project, including people with management, computer/networking,
         training, technical and communications skills. The involvement of the
         community's youth is particularly important.
      
        Partnership
      
        the community must demonstrate support from a broad range of community
        interests, through letters of support explaining how the project will
        serve their objectives; demonstrated, high level of participation,
        partnerships and donations from various community interests;
      
        demonstrated support and commitment for assistance from the
        provincial/territorial and/or municipal governments;
      
        the community's plan for ways of networking and partnering with other
        communities, including proposals for projects or services it would use to
        achieve its goals;
      
        Future Development
      
        the community must demonstrate how the opportunity of electronic
        networking will be used in a determined fashion to advance the community
        goals;
      
        the community must demonstrate how information technology and electronic
        networking will be used to develop individual skills sets needed in the
        marketplace;
      
        the community must demonstrate how electronic networking will be used to
        facilitate local job and business creation. (Entrepreneurs in the
        community are likely to use the project to access business services,
        develop market opportunities and improve networking skills of their
        staff.);
      
        the community must demonstrate how the provision of a public access Site
        will promote
      
        the community's identity and competitiveness in a rapidly changing global
        economy.
      
      3.3  What is meant by "project sustainability"?
      
      As part of the cOmpetitive process, each community must develop a plan for
      sustaining the project after the second year. Only those cOmmunities With
      solid plans for continuing this initiative will become part of the overall
      program.
      
      The role of the federal government is to help provide affordable access to
      the information highway through schools and libraries.
      
      We are confident that once communities discover the importance and benefits
      of being part of the information highway, they will ensure continued
      access.
      
      4.0 Funding
      
      4.1   What will be the actual financial contribution of the federal government?
      
      Projects will be eligible to receive up to $30,000 or 50% of eligible costs
      to establish a community access site. It is anticipated, that the average
      amount of individual contribution will be under $5,000.
      
      
      4.2   What will be the community be expected to contribute?
      
      The community's share can be provided either by public sources such as
      provincial, territorial or municipal government, or by the private sector.
      The community's share of the costs can include in-kind contributions such
      as line costs by the carriers or equipment donated by the private sector.
      
      
      4.3  What is the funding period?
      
      Up to a maximum of 18 months.
      
      
      5.0  Timing
      
      
      5.1   What type of training will be available?
      
      Each community access site will offer Internet usage courses to all
      interested citizens.
      
      These courses will provide participants with the tools of the Internet and
      point to resources that meet the entrepreneurial needs of the community and
      the educational needs of the schools and students.
      
      
      5.2   Who will provide the training?
      
      The provincial or territorial project facilitators are responsible for
      training a core group of on- site student and community facilitators and
      trainers in the use of Internet.
      
      Each community will publicize these courses and make spaces available as
      demand requires.